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This store has earned the following certifications.
Novilla Bedding and Furniture / Twin Mattress
POCKETED SPRING & BREATHABLE FABRIC - Engineered with heavier gauge steel independent pocket innersprings for added stability and medium firmness. The soft comfort foam and quilted jacquard cover offer a medium firm feel. The knitted top cover, made with skin-friendly fabrics, adapts to your environment, dispersing body heat and releasing moisture to keep the mattress surface temperature comfortable. Ideal for plus-sized individuals and those who prefer a medium firm mattress.
CERTIPUR-US CERTIFIED & PRESSURE RELIEVING - Our mattress features the highest quality foam certified by CertiPUR-US for durability, performance, and content. With 3 foam layers designed for optimal softness and support, it provides cushioning and serves as a protective buffer, relieving painful pressure points on the body. Ideal for stomach sleepers and those who suffer from back and neck pain.
HIGH PERMEABILITY & STRONG EDGE SUPPORT - The breathable knitted fabric cover and cool, soft comfort memory foam help dissipate body heat, pulling heat away from the body. The air-flow foam layer, with its millions of open cells acting as airway chambers, allows maximum airflow. This unconscious air flow ensures unbeatable temperature regulation.
MADE IN A CENTURY-OLD NORTH AMERICAN FACTORY - Produced in our state-of-the-art facility, our mattress is innovative and tailored to North American standards. Our R&D Center is located in South Carolina, USA, ensuring the highest quality in every layer. Manufactured in our first-ever global production technology and facility in North America.
EXPERTLY PACKAGED & GENERAL NOTE - Serweet mattress is efficiently compressed into a box for easy shipping. Upon arrival, simply unbox, unroll, and the mattress will expand to its original shape within 72 hours. Enjoy a 100-night risk-free trial and a 10-year limited warranty. Don’t hesitate to contact us if you have any questions, and we’ll reply within 24 hours.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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