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Olee Sleep Tutorials / 12 Inch
Please allow 24-72 hours for your mattress to regain its full shape. Memory foam expands faster in warmer rooms. In cold temperatures, your mattress may take longer to return to its original size. The expansion time will vary based on your room's temperature.
Simply take your mattress out of the box and watch it decompress. Jumping, walking, and sleeping on your mattress can speed up the process.
This mattress is optimized for perfectly temperature-regulated sleep. It features gel-infused memory foam and an upgraded Cool-to-Touch Soft-Knit cover, providing three times the cooling benefits.
The top layer of ultra-cooling gel memory foam, combined with our patented 7-zone ventilation system, offers extra airflow. The stretchable, soft-knit fabric cover feels cool to the touch, improving ventilation and airflow.
We've infused premium green tea into every layer for improved freshness, from the first night to the 100th.
This mattress is made in the USA using US foam and global materials. It comes straight out of our first-ever, state-of-the-art, North American production facility in Georgia.
The highest quality foam is CertiPUR US Certified for durability, performance, and content.
Our technology allows this mattress to be efficiently compressed into one box that’s easily shipped and maneuvered into the bedroom. Simply unbox, unroll, and this mattress does the rest, expanding to its original shape within 72 hours.
A worry-free 10-year limited warranty is included. The twin mattress supports a maximum weight of 250 lbs, while all other sizes can support up to 500 lbs.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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